Asked 11/5/2008
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Looking for a basic CRM software package? I am the manager of a small industrial manufacturing company. We are currently using a very out of date CRM software package. I need to pick a new one. Not having much experience with this sort of software I am overwhelmed by the number of choices. My needs are for a simple, low cost system for customer contact management. My preference would be web-based allowing for updates and changes to be made automatically. Please help point me in the right direction for my search. Thanks! |
Answer 1/1 - Submitted 11/6/2008
The leader in the CRM industry is Salesforce.com. I would highly recommend them as they bring all the scalability you need to run your business. It is very easy to configure and customize, is web-based and has a thriving user community that helps you, not only with the application, but with all aspects of crm.
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